Privacy Policy | SABRE Risk

SABRE Risk respects individual privacy and values the confidence of its customers, employees, consumers, business partners, and others. SABRE Risk strives to collect, use, and disclose personal and other information in a manner consistent with applicable laws, and prides itself on upholding the highest ethical standards in its business practices. SABRE Risk complies with the General Data Protection Regulation (“GDPR”) and for the purposes of this Policy, the Accountability principle under Article 5 of GDPR, which establishes responsibility for, and demonstrating compliance with, the GDPR primarily for Data Controllers.

Your privacy is important to us. This Privacy Policy describes how SABRE Risk collects, uses, and shares information in connection with our website at www.sabre-risk.com.

SABRE Risk - Commercial Services

SABRE collects both Personal Information and Other Information when you use our services. SABRE Risk does not collect any Sensitive Personal Information, known as Special Categories under GDPR. “Personal Information” is any information or set of information relating to an identified person or an identifiable person who can be identified, directly or indirectly, by reference to an identifier such as an identification number, location data, an online identifier or one or more factors specific to physical, physiological, genetic, mental, economic, cultural, or social identity.

For example, Personal Information includes name, address, email address, employer’s company name, job title, phone or fax number, employee ID, travel itineraries, including emergency contact information and, if requested by a client, passport numbers. “Sensitive Personal Information” means Personal Information that reveals race, ethnic origin, sexual orientation, political opinions, religious or philosophical beliefs, or trade union membership, which concerns an individual’s health or sex life, criminal proceedings, or that is designated in writing by a third party as Sensitive Personal Information.

“Other Information” is any information that is not Personal Information or Sensitive Personal Information. For purposes of this Privacy Policy, Personal Information does not include information that is anonymized, or publicly available information that has not been combined with Personal Information or Sensitive Personal Information.

We collect Personal Information for the SABRE Risk Commercial Services in the following circumstances:

You provide certain Personal Information to us when you: (a) register to use our Services, (b) send email messages, submit forms, or send other information to us.

SABRE Risk may obtain Personal Information about you from third parties. For example, we may receive data feeds, including your past, current, or future travel plans, from a travel or transportation agency.

We may collect Personal Information from you at other points on our Services that state that Personal Information is being collected.

We and our service providers may also collect Personal Information and Other Information when you use our website or the Services. This may include your computer or device operating system and browser type, your IP address, your Internet service provider, your domain name, your general geographic location, the website that you visited before the Site and referring URLs, the webpage visited, the content accessed, the date and time spent on the webpage and the link you used to leave the Sites.

SABRE Risk collects this Personal Information and Other Information automatically using cookies or similar technologies, such as JavaScript, for many purposes, including to analyze trends, administer the website, track users’ movements around the Site, and to gather demographic information about our user base.

We also collect, use, and share Aggregated Data such as statistical or demographic data for any purpose. Aggregated Data may be derived from your personal data but is not considered personal data as this data does not directly or indirectly reveal your identity. For example, we may aggregate your Usage Data to calculate the percentage of users accessing a specific feature of our websites. However, if we combine or connect Aggregated Data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used in accordance with this Privacy Policy.

SABRE Risk Marketing

SABRE Risk collects both Personal Information and Other Information for Marketing purposes when you register for access to content in any form or you contact us. Personal Information collected for Marketing purposes includes name, address, email address, employer's company name, job title, phone, or fax number. We do not request any "Sensitive Personal Information" for Marketing purposes.

We collect Personal Information for Marketing purposes in a variety of ways including:

Offline: When you attend an event, where we have shared business cards or contact details, during phone calls with sales representatives, or when you contact our SOC.

Through You: Information that you voluntarily provide through forms or access requests. Note that there is no legal obligation for you to provide us with Personal Information and any information collected by us will be provided by you at your own will and with your consent. We may also collect Personal Information from you at other points on our Services that state that Personal Information is being collected. You always can modify or remove information you provide SABRE Risk either in the form or through an email to operations@sabre-risk.com.

Information From Other Sources: To enhance our ability to provide relevant marketing, offers and services to you, to the extent permitted by law, we may obtain information about you from other sources, such as search information providers, analytics providers, advertising platforms public databases, joint marketing partners, social media platforms, as well as from other third parties.

We and our service providers may collect Other Information for Marketing purposes in the following ways, including:

Through Your Browser or Device: Certain information is collected by most browsers or through your device by automated means, such as computer type (Windows or Mac), screen resolution, operating system name and version, device manufacturer and model, language, Internet browser type and version, and the name and version of the Sites (such as the Apps) you are using, IP address, referring URLs, information on actions taken on our website, and dates and times of website visits.

Through Cookies and Similar Technologies: SABRE Risk and its business partners use cookies and similar technologies to analyze trends, administer the Sites, track users' movement around the Sites, and to gather demographic information about our user base. Cookies and other technologies are used by our web analytics services which currently include Google Analytics, which use cookies and similar technologies to analyze how users use our website.

Employee Information

SABRE Risk collects both Personal Information and Other Information when you apply through email or some other method and when SABRE Risk employs you. Personal Information collected may include name, address, bank information for payroll purposes, email address, job title, phone or fax number, emergency contact information, and where appropriate, passport numbers and/or national registration numbers. "Sensitive Personal Information" means Personal Information that reveals race, criminal proceedings as part of routing background checks, and work performance information.

Who Collects the Information

SABRE Risk, Office 912 E, The Offices at IBN Battuta Gate, PO BOX 92244, Dubai, United Arab Emirates.

And our email address is operations@sabre-risk.com.

How the Information Is Used

For individuals residing in the European Union and in the United Kingdom, SABRE Risk will use Personal Information only in ways that are compatible with the purposes for which it was collected or subsequently authorized by the individual or directed by an employer that has purchased SABRE Risk products or services on behalf of its employees. SABRE Risk will take reasonable steps to ensure that Personal Information is reliable for its intended use, accurate, complete, and current.

Commercial Services

We use Personal Information and Other Information as part of our Commercial Services to:

Provide you with content, products, and services that you request, fulfil the terms of any agreement you have with us, and operate our business.

Send administrative communications about the Services, provide relevant alerts and information related to your travel, respond to your requests, request feedback or handle customer service questions or issues, or to notify you of important changes or updates to the Services.

Provide location-based services to you. For example, send a signal with your current location during a crisis, receive content including incident and threat information that is tailored to your precise location, and, in some cases, allow your precise location to be monitored on a real-time, continuous basis.

Operate our Services, enhance our Services, and deliver messages.

Provide certain information to potential customers on an aggregated basis. For example, we may report that we have a certain number of travellers or that we have processed a certain number of trips in a potential customer's authority.

Maintain the essential functionality of our Sites and analyze the Sites' performance so that we can make them work more efficiently and securely.

Marketing

We use Personal Information and Other Information collected for Marketing purposes to:

Respond to any requests for information you submit.

Send newsletters and promotional communications (which we send on an opt-in basis where required by law) regarding our current products, Services, and features; our new or improved products, services, or features; and other information that we believe may interest you. Although we hope that you will find our promotional communications useful, you may opt out of receiving them by following the “unsubscribe” instructions included at the bottom of each email message.

Where you have given your consent (where legally required), we use cookies, log files and other technologies to collect personal information from the computer hardware and software you use to access our Sites, or from your mobile. As described above, this may include for example:

An IP address to monitor traffic and volume on our site.
A session ID to track usage statistics on our Sites; and information regarding your personal or professional interests, demographics, experiences with our products and contact preferences.

We use your information to perform insight and analysis activities for our Services and our Sites, including to understand and analyze how the Services are being used, measure the effectiveness of our content and how visitors use our Sites, learn what pages of our Sites are most attractive to our visitors, which parts of our Sites are the most interesting, create new products and services, and deliver messages.

We may provide lists of prospects from tradeshows with partners (on an opt-in basis where required by law).

We may provide certain information to potential customers on an aggregated basis. For example, we may report that we have a certain number of travellers or that we have processed a certain number of trips in a potential customer’s authority.

Employee

We use Personal Information and Other Information collected for Employment Purposes to:

Fulfil our legal obligations as your employer including performance evaluation, tax reporting, payroll data and employee benefit services.

With Whom the Information May Be Shared

We share information within the SABRE Risk Business. This will involve transferring your data inside and outside of the European Economic Area (“EEA”).

We also share the disclose information to third parties in the following circumstances:

SABRE Risk may share Personal Information and Other Information we collect with our contractors and third-party service providers, including companies that send email and other messages on our behalf to you, to companies that store such information for these uses, and companies that perform analytics services for us, on a need-to-know basis to provide and maintain our Services. These companies are authorized to use your personal information only as necessary to provide these services to us. For consumers residing in the European Union, SABRE Risk will obligate such service providers to safeguard such information in a manner consistent with this Policy and the consent provided by you and to provide the same level of protection as the GDPR requires.

We share information we collect with in the SABRE Risk Business, who must also adhere to the requirements of GDPR.

Our Sites and Apps may allow third parties (such as Google) to collect information through cookies, pixel tags, and mobile advertising identifiers, such as Apple’s IDFA or Android’s Advertising ID, for use in online interest-based advertising. For more information about behavioral advertising practices, please see our Cookie Policy. You may opt out of our third-party service providers’ interest-based advertising practices by visiting our preference management center for cookies in web browsers and mobile apps. Please note you will continue to receive generic ads.

Privacy Protection for Children

This Site and the SABRE Risk Services are provided for adults only. The Site and the Services are not directed to children under the age of thirteen, and we do not knowingly collect personal information from children under the age of thirteen through the Site or Services.

What Kind of Security Procedures We Use to Protect the Loss, Misuse, or Alteration of the Information Under Our Control

SABRE Risk takes commercially reasonable administrative, technical, and physical precautions to protect our users’ information against loss, misuse and unauthorized access, disclosure, alteration, and destruction. However, no system is 100% secure, and therefore we cannot guarantee the absolute security of the information that we collect.

How long do we retain your Personal Information for?

We may retain your information for as long as your account is active or as needed to provide you services, comply with our legal obligations, resolve disputes, and enforce our agreements, consistently with applicable law.

Information for European Users

SABRE Risk is GDPR compliant and committed to subjecting all personal data received from European Union (EU) member countries and Switzerland, respectively.

SABRE Risk is responsible for the processing of personal data it receives, under GDPR, and subsequently transfers to a third party acting as an agent on its behalf. SABRE Risk complies with GDPR for all onward transfers of personal data from the EU and Switzerland, including the onward transfer liability provisions.

In certain situations, SABRE Risk may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.

International Transfer

SABRE Risk provides services globally so it may be necessary to transfer your Personal Information internationally. Your Personal Information will be transferred to and processed in the United States and/or the United Kingdom and wherever you access SABRE Risk provided services while you travel.

You acknowledge that the data protection and other laws of other countries may provide a less comprehensive or protective standard of protection than those in your country or the country you are in while using our services.

Changes to this Privacy Policy

This Privacy Policy may be amended from time to time, consistent with changing legal, regulatory, or client requirements. We will post any changes to this Privacy Policy on our website.

If we make a material change to this Privacy Policy, we will provide you with appropriate notice on our website prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.

Updated January 1st 2024.